Terms of service

Terms and Conditions

Effective Date: [1st of August 2025]

Welcome to Sinora. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General Use

By using our website, you confirm that you are at least 18 years of age or have the consent of a parent or guardian. You agree to use this website and Sinora products solely for lawful purposes and in accordance with these Terms.

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page. Continued use of the website constitutes your acceptance of any changes.

2. Product Purchases and Payment

  • All purchases made through our website are subject to our Refund and Shipping Policies.

  • Prices are subject to change at any time without prior notice.

  • We reserve the right to refuse, limit, or cancel any order for reasons including suspected fraud, unauthorized transactions, or inventory limitations.

3. Refunds & Returns

Due to the nature of our hair care products, all sales are final. For hygiene and safety reasons, we do not accept returns or exchanges.

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photo evidence so we can assist you.

If your package is lost in transit, a claim must be filed with the shipping carrier. We are happy to assist you in initiating this process.

Please review our full [Refund Policy] for additional details.

4. Intellectual Property

All content on the Sinora website — including but not limited to logos, images, product descriptions, and written content — is the exclusive property of Sinora and is protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or use any content from this site without prior written permission.

5. User Conduct

By using our website, you agree that you will not:

  • Engage in any fraudulent, illegal, or harmful activity.

  • Attempt to disrupt, hack, or interfere with the website’s performance or security.

  • Submit any false, misleading, or inappropriate information.

6. Limitation of Liability

Sinora is not liable for any adverse reactions or outcomes resulting from use of our products. We strongly recommend performing a patch test before full application.

We do not guarantee that the website will be error-free, uninterrupted, or always available.

To the fullest extent permitted by law, Sinora disclaims all liability for indirect, incidental, or consequential damagesarising from use of our website or products.

7. Brand Disclaimer

Sinora is a values-driven brand that may occasionally share inspirational or personal beliefs through its content. While we strive to uplift and empower, we respect all perspectives and do not offer medical, legal, or professional advice.

8. Third-Party Links

Our website may include links to third-party websites or resources. Sinora is not responsible for the content, terms, or privacy practices of these external sites.

9. Termination of Use

We reserve the right to restrict or terminate access to our website or services if a user is found to be in violation of these Terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please visit our Contact page or email our support team at [insert your brand email].